Support skills

This skill is for Support and helps you implement work from specifications, build features from tickets, and execute development tasks.

• Implement work from specifications
• Build features from tickets
• Execute development tasks

This skill is for Support and helps you filter content for safety, detect harmful user-generated content, and review uploaded files for policy violations.

• Filter content for safety
• Detect harmful user-generated content
• Review uploaded files for policy violations

This skill is for Support and helps you query jira issues with jql filters, create and update jira tickets, and search and edit confluence pages.

• Query jira issues with jql filters
• Create and update jira tickets
• Search and edit confluence pages

This skill is for Support and helps you score customer sentiment from feedback, extract pain points from interviews, and rate excitement level in survey responses.

• Score customer sentiment from feedback
• Extract pain points from interviews
• Rate excitement level in survey responses

This skill is for Support and helps you break down a plan into tickets, convert a spec into tracked tasks, and create tickets with blocking dependencies.

• Break down a plan into tickets
• Convert a spec into tracked tasks
• Create tickets with blocking dependencies

This skill is for Support and helps you track support tickets, respond to customer inquiries, and escalate issues to specialists.

• Track support tickets
• Respond to customer inquiries
• Escalate issues to specialists

This skill is for Support and helps you plan large multi-session projects, break down complex work into decision tickets, and coordinate team task resolution.

• Plan large multi-session projects
• Break down complex work into decision tickets
• Coordinate team task resolution