Directory · Claude Skills

Persona Customer Support

googleworkspace/cli

Manage customer support — track tickets, respond, escalate issues.

★ 29,672 Synced 5 hours ago View SKILL.md

At a glance

Support Manual install Rust Actively maintained

This skill is for Support and helps you track support tickets, respond to customer inquiries, and escalate issues to specialists.

Install git clone --depth 1 https://github.com/googleworkspace/cli cp -r cli/skills/persona-customer-support ~/.claude/skills/persona-customer-support
Can use Not declared by the author
Good for track support ticketsrespond to customer inquiriesescalate issues to specialistsmanage support queuedocument customer interactions

Setup, runtime and requirements describe googleworkspace/cli, the repo this skill ships in.

TicketingCustomer ServiceIssue ResolutionQueue ManagementTriage

Also in googleworkspace/cli

View the repo
gws-admin-reports Productivity

Google Workspace Admin SDK: Audit logs and usage reports.

gws-calendar Legal

Google Calendar: Manage calendars and events.

Google Calendar: Show upcoming events across all calendars.

Google Calendar: Create a new event.

gws-chat Productivity

Google Chat: Manage Chat spaces and messages.

gws-chat-send Productivity

Google Chat: Send a message to a space.

gws-classroom Productivity

Google Classroom: Manage classes, rosters, and coursework.

gws-docs Documents & Spreadsheets

Read and write Google Docs.

gws-docs-write Documents & Spreadsheets

Google Docs: Append text to a document.

gws-drive Productivity

Google Drive: Manage files, folders, and shared drives.

gws-drive-upload Productivity

Google Drive: Upload a file with automatic metadata.

gws-events DevOps & Infrastructure

Subscribe to Google Workspace events.

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