Claude Skills · Support

Skill Community Ops

ZJU-REAL/Easel

评论区运营与舆情危机应对:为一批评论生成分层回复模板(赞美/提问/求购/杠精/黑粉) 与分级处理规则,从评论中挖掘选题反哺内容,负面事件时做危机分级 + 声明草稿 + 统一口径。 当用户说"回复评论"、"评论区运营"、"评论怎么回"、"钓评论"、"引导互动"、 "评论区选题"、"舆情"、"危机公关"、"差评"、"黑粉"、"被骂了"、"道歉声明"、 "统一口径"、"负面缠上来了"、"翻车了怎么办"时触发。 和 skill-quality-gate 的区别:quality-gate 是发布前合规质检, community-ops 是发布后的评论互动与危机响应。

★ 385 Synced 1 hour ago View SKILL.md

At a glance

Support Manual install Python Auth required Actively maintained

This skill is for Support and helps you reply to comments with templated responses, handle negative feedback and criticism, and manage community engagement and interactions.

Install git clone --depth 1 https://github.com/ZJU-REAL/Easel cp -r Easel/skills/openclaw/skill-community-ops ~/.claude/skills/skill-community-ops
Can use Not declared by the author

Setup, runtime and requirements describe ZJU-REAL/Easel, the repo this skill ships in.

Community ManagementCrisis ResponseSentiment AnalysisAudience EngagementComment ModerationPublic Relations

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