Journey Mapping
rampstackco/claude-skillsBuild customer journey maps and service blueprints that visualize the end-to-end user experience including touchpoints, emotions, friction, and underlying systems. Use this skill whenever the user wants to map a customer journey, build a service blueprint, identify friction across an experience, align teams on the user experience, or visualize touchpoints and pain points. Triggers on customer journey, journey map, service blueprint, user journey, experience map, touchpoint analysis, friction map, journey audit, end-to-end experience, customer experience map. Also triggers when the team has dep...
At a glance
This skill is for Research and helps you map customer journey, create service blueprint, and identify experience friction points.
/plugin marketplace add rampstackco/claude-skills
/plugin install journey-mapping
Setup, runtime and requirements describe rampstackco/claude-skills, the repo this skill ships in.
Customer ExperienceuxService DesignTouchpointsPain PointsVisualization
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