Format
Customer analysis in minutes for decisions you can defend
About Format
Teams record more customer conversations than ever. Everyone has an analyst at hand in Claude. And somehow trust is down, people are fatigued, and decisions revert to gut or the loudest voice. Format pulls all of your customer conversations into one place, analyzes them and delivers customer insights, ready to use by agents for use cases across GTM, product and more. Custom Reports saves your analysis as a live report you can share, every claim backed by a quote you can play.
Demo
Screenshots
Maker
Listed from Product Hunt. Claude Updates summarizes public launches and links back to the source.
